Sales Policy

Effective Date: 

At AuraluxuryprimeMD, we aim to provide high-quality products and a seamless shopping experience for our customers. This Sales Policy outlines the terms under which sales transactions are conducted on our website [Insert Website URL] (the “Site”). By making a purchase on our Site, you agree to the terms of this Sales Policy.

1. Order Acceptance and Confirmation

  • Order Confirmation: After you place an order, you will receive an email confirmation from us acknowledging receipt of your order. This confirmation does not signify acceptance of your order but simply confirms that we have received it.

  • Order Acceptance: We reserve the right to accept or decline your order for any reason, such as the unavailability of items, incorrect pricing, or potential fraud. If your order is declined, we will notify you via email and issue a refund if necessary.

  • Cancellation of Orders: We reserve the right to cancel an order if we determine there is an issue with inventory, payment processing, or shipping availability. If your order is canceled, we will notify you via email and issue a refund.

2. Pricing and Payment

  • Pricing Policy: All prices on our Site are displayed in [Insert Currency] and are subject to change without notice. We make every effort to ensure pricing accuracy, but we are not responsible for typographical errors, mispriced items, or pricing discrepancies. If there is a pricing error, we will contact you to either cancel the order or arrange for the correct payment.

  • Taxes: Prices displayed on the Site do not include any applicable sales tax, VAT, or other governmental charges. Any applicable taxes will be calculated and added at checkout based on your shipping address.

  • Payment Methods: We accept the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
    • PayPal
    • [Insert other payment methods if applicable]

    Payments must be made in full at the time of purchase. We do not accept partial payments or layaway.

3. Shipping and Delivery

  • Shipping Destinations: We ship to addresses within [Insert countries or regions you serve]. Please note that we do not ship to P.O. boxes or APO/FPO addresses.

  • Shipping Costs: Shipping costs are calculated at checkout based on the destination and the shipping method selected. We offer [Insert available shipping methods, e.g., Standard, Expedited, etc.].

  • Processing Time: Orders are typically processed and shipped within [Insert number of days] business days after receiving payment. During peak periods or for custom orders, processing times may be longer.

  • Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times are provided at checkout. We are not responsible for delays caused by the shipping carrier or customs processes.

  • Tracking: Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.

4. Customs, Duties, and Import Taxes

For international orders, customs fees, import duties, and taxes may be imposed by the destination country. These fees are not included in the product or shipping prices and are the responsibility of the customer. We recommend checking with your local customs office for more information on potential charges.

5. Product Availability and Stock

  • Product Availability: We make every effort to ensure that our inventory is accurately reflected on the Site, but stock levels may change unexpectedly. If an item becomes unavailable after your order is placed, we will notify you and issue a refund.

  • Pre-orders: For items available for pre-order, estimated shipping dates are provided on the product page. Please note that these dates are estimates and may be subject to change.

6. Discounts and Promotions

  • Coupon Codes: We may offer promotional discounts or coupon codes from time to time. These codes must be applied at checkout and cannot be retroactively applied to past purchases. Only one coupon code may be used per transaction unless otherwise stated.

  • Sale Items: Sale and clearance items are final sale and may not be eligible for returns or refunds, unless the product is defective or damaged upon arrival.

7. Return and Refund Policy

Please refer to our [Refund and Returns Policy] for detailed information on how to return an item and request a refund. Our policy provides instructions on eligible returns, processing refunds, and exchanges.

8. Warranties

All products sold on our Site are subject to any applicable manufacturer warranties. We do not provide additional warranties beyond those offered by the manufacturer. Please refer to the product packaging or manufacturer’s website for warranty information.

9. Limitation of Liability

To the fullest extent permitted by law, AuraluxuryprimeMD is not liable for any damages arising from the use of or inability to use our products, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

10. Changes to this Sales Policy

We reserve the right to modify this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions regarding this Sales Policy, please contact us:

  • Address: 3948 Roane Avenue,Chevy Chase,Maryland,United States

    Phone: 301-215-9926

    Email: info@auraluxuryprimemd.com